Privacy Policy

Last Updated: September 22, 2026

At Najmat Al Najah Cleaning Services, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request a quotation, or use our cleaning services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using najmatalnajahcleaningservices.com, you acknowledge the practices described in this Privacy Policy.

1. About Najmat Al Najah Cleaning Services

Business Name: Najmat Al Najah Cleaning Services
Website: Najmat Al Najah Cleaning Services
Location: Dubai International City – England Cluster – Dubai – United Arab Emirates
Phone: 0526898264
WhatsApp: +971 58 167 2280
Email: fazelhaq51@gmail.com

Najmat Al Najah Cleaning Services provides residential, commercial, and specialized cleaning services in Dubai, Sharjah, and surrounding areas in the UAE.

Our services include house and apartment cleaning, deep cleaning, carpet cleaning, curtain cleaning, sofa cleaning, mattress cleaning, office cleaning, villa deep cleaning, window cleaning, and related cleaning services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact our business or request our services.

This may include:

Full name
Phone number
Email address
Cleaning service you are interested in
Details included in your enquiry or message
Property or service-related information that you choose to provide
Information provided through WhatsApp or other communication channels
Any other information you voluntarily submit through our website

Our website currently provides a quotation/contact form that may request your name, phone number, email address, selected service, and enquiry details.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics services, or other technologies used on the website.

Depending on the services enabled on the website, this information may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or page
General website usage information
Technical information required for website security and performance

This information is generally used to maintain, secure, analyze, and improve our website and services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and support website performance and marketing activities.

Cookies may be used for purposes such as:

Essential website functionality
Remembering certain preferences
Website analytics
Understanding visitor interactions
Improving website performance
Measuring marketing or advertising effectiveness

Some cookies may be provided by third-party services integrated into the website.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website.

5. How We Use Your Information

We may use the information you provide to:

Respond to your enquiries
Provide quotations
Schedule cleaning services
Communicate with you about requested services
Confirm appointments or bookings
Provide customer support
Respond to questions or complaints
Improve our cleaning services and customer experience
Maintain website security
Prevent misuse or fraudulent activity
Improve website functionality and performance
Comply with applicable legal and regulatory requirements

We do not collect personal information for purposes unrelated to our legitimate business activities or your interaction with us.

6. Phone and WhatsApp Communication

If you contact Najmat Al Najah Cleaning Services by telephone or WhatsApp, we may receive and retain the information you provide during that communication.

This may include:

Your name
Phone number
Messages
Service requirements
Appointment details
Location or property information that you voluntarily provide

We use this information to respond to your enquiry, arrange services, provide customer support, and communicate with you regarding your requested cleaning service.

WhatsApp is a third-party communication platform and is governed by its own privacy practices and terms.

7. How We Share Your Information

We respect the confidentiality of your personal information.

We may share personal information only when reasonably necessary for purposes such as:

Providing requested services
Operating and maintaining our website
Processing or responding to customer enquiries
Using website hosting, communication, analytics, or technical service providers
Protecting the security and integrity of our business
Complying with applicable UAE laws, regulations, legal processes, or lawful requests

We do not sell or rent your personal information to third parties for their own unrelated purposes.

Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and only for the purposes for which it is provided.

8. Third-Party Services and External Links

Our website may use or display services provided by third parties, including website analytics, website functionality, communication services, maps, social media services, advertising technologies, or customer review services.

The website also contains external links and third-party functionality.

When you interact with a third-party website or service, that third party may collect information according to its own privacy policy.

Najmat Al Najah Cleaning Services is not responsible for the privacy practices, content, security, or policies of independent third-party websites.

We recommend reviewing the privacy policies of third-party services before submitting personal information through them.

9. Google Services

Certain Google-related technologies may be used on our website, including technologies associated with website management, analytics, advertising, or customer reviews.

For example, the website currently contains Google Tag Manager-related elements and displays Google customer reviews through a third-party review integration.

Google and other third-party providers may process information according to their own policies and terms.

10. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid submitting sensitive information through website forms, email, WhatsApp, or other online communication channels unless it is necessary for your enquiry or requested service.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining appropriate business records, resolving disputes, and meeting legal or regulatory obligations.

The length of time information is retained may vary depending on the nature of the information and the reason it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

12. Your Privacy Rights

Subject to applicable UAE laws and regulations, you may have rights concerning your personal information.

Depending on the circumstances, you may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Ask us to update your information
Request deletion of information where legally applicable
Ask questions about how your information is being used
Withdraw consent where processing is based on consent and withdrawal is legally available
Raise a privacy-related concern or complaint

Some requests may be subject to legal, contractual, or legitimate business requirements.

To make a privacy request, please contact us using the details provided below.

13. Children’s Privacy

Our website and services are intended for general customers and are not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.

14. Marketing Communications

If you provide your contact information to us, we may use it to communicate with you about your enquiry or requested cleaning service.

Where marketing communications require consent under applicable law, we will seek the appropriate consent.

You may contact us to request that we stop sending non-essential marketing communications.

Service-related communications, such as appointment confirmations or responses to enquiries, may still be sent where reasonably necessary to provide the requested service.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements.

When we make changes, we may update the Last Updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, please contact Najmat Al Najah Cleaning Services.

Najmat Al Najah Cleaning Services
Address: Dubai International City – England Cluster – Dubai – United Arab Emirates
Phone: 0526898264
WhatsApp: +971 58 167 2280
Email: fazelhaq51@gmail.com

We will review privacy-related enquiries and respond as reasonably appropriate.

17. Acceptance of This Privacy Policy

By using our website, submitting an enquiry, requesting a quotation, or contacting Najmat Al Najah Cleaning Services through our available communication channels, you acknowledge that you have read this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, please discontinue use of the website and contact us directly if you have questions about your personal information.